On-time Performance, delay statistics and flight information for VOE3585 We reserve the right to cancel your reservation without refund and to deny you boarding if you do not comply with the above infant, children & minors requirements. The carrying of ammunition with explosive or incendiary projectiles is prohibited. Please make sure you arrive at the bag drop desks at least 90 minutes prior to the scheduled departure of your flight in order that we can carry out all the necessary checks. Volotea may change the Credit redemption Service without advance warning. Only you will be able to use the link provided in the email that we send you, then follow the steps for a normal booking. If they are traveling alone, they should also have a permit (certified by a police commissioner, Civil Guard post, the courts, a notary public, or a mayor). Volotea may cancel bookings of those Passengers who have not paid for their booking with a credit card, have been notified of a fee increase and have not paid the difference before flying. The computerized reservation system will not allow this service to be purchased by passengers who request it after this maximum has been reached. «Ticket» means any valid document that gives the right to carriage, or its equivalent in non-printed form, including the electronic form, issued or authorised by the Carrier or its authorised agent. In order to proceed with the redemption of the Credits in accordance with the Credit Redemption Service the User must identify himself as a User, verifying their identity through the on-line channel. At all Italian and Greek airports the check-in counter closes 40 minutes before flight departure. La nuova rotta prevede quattro frequenze settimanali, che diventeranno sette durante il periodo di più intenso traffico. A passenger with a mobility impairment so severe that the person is unable to physically assist himself in his own evacuation from the plane. IATA considers security as a major enabler for the successful recovery of the aviation industry hence promotes implementation and recognition of agile, risk-based solutions and new technologies. Con un Comunicato stampa, ENAC segnala la necssità di attivare un intervento in assenza dei quale verranno applicate sanzioni alle due aerolinee per la mancata tutela dei diritti dei passeggeri. The carriage of ammunition is subject to international regulations on the carriage of dangerous articles. Children under the age of 12 years can only travel if accompanied by their father, mother, legal guardian or a responsible adult aged 18 or over included on the same booking. 1. All you need is your booking confirmation number and your surname or contact e-mail. In some cases, passenger transport may be operated by other carriers with whom Volotea has agreements; these services will be provided as a Codeshare. Therefore, they will have to present valid travel documents at the boarding gate. Power tools, electric mobility devices as Self-balancing devices (e.g. Volotea will compensate those person(s) with the right to compensation, when identified by means of an advance payment to cover their immediate needs, proportionally to the damages caused. The Passenger will be responsible for any damages (such as fines imposed by the country of destination, etc.) For domestic flights in Italy, those equivalent identity documents based on the article 35.2 of the DPR (Decreto del Presidente della Republica, [Decree of the President of the Republic] No. The Carrier reserves the right to cancel the reservation and to deny boarding to those Passengers who do not comply with the cabin baggage requirements indicated above. If the Passenger resides in the Autonomous Cities of Ceuta and Melilla, the Balearic or Canary Islands, or forms part of a large family, he may benefit from special discounts on the ordinary Fare (without including special promotions). In order to guarantee compliance with regulations, passengers should bring a valid passport (and visa, if necessary) or a national identity document (National ID) issued by an EU/EEA member government for all journeys. It is the same company… Those families traveling with children, Passengers in wheelchairs and Passengers with reduced mobility will have priority during boarding. Volotea may block or deny the delivery to the Passenger of any baggage that appears suspicious or on the basis of a request to this regard from another Passenger or from the Security Forces and Authorities of the Spanish State or security authorities of any other country. The Passenger will have the right and the obligation, respectively, to accept such changes, and the Passenger expressly authorises Volotea to charge such increase or reimburse any decrease to the same card with which the Passenger paid for the Ticket if such was the payment method. At Volotea we connect cities across the whole of Europe and we do it in style. The booking of a seat on a flight is confirmed when the carrier issues the ticket. Devices without a "flight/aircraft mode" option or any other way to block calls and other connections, must remain turned off during the entire flight. Volotea, to ensure that the crew covers safety needs, admits a maximum of two unaccompanied passengers with reduced mobility. They also have a schedule to stick to, after all. Consequently, Volotea manages claims individually. «Regulation (EC) No. If the payment is not verified within 24 hours, it shall be understood that the Contract of Carriage was never completed and that the Booking is lost, in which case the present terms and conditions shall not apply. The determination of a direct threat will be based on the nature, duration and severity of the risk, and the likelihood of potential harm to the health and safety of others. This is subject to availability and the Passenger must pay the difference between the initial price paid and the price of the new ticket based on the applicable fare on the day of the flight. The price lock service may not be available for all flights, depending on the number of passengers, how far in advance you are planning to fly and on which route. Volotea will not be liable if the damage is caused by (i) its own fulfilment of the legislation, or (ii) the breach by the Passenger of legislation and/or these general conditions. Special discounts for residents and large families, Terms and conditions for the price lock option, Right of the Carrier to reject the baggage, Right of the Carrier to cooperate in the inspection of baggage by the competent authorities, Right of the Carrier to refuse to deliver the baggage, Boarding and assistance to Passengers with reduced mobility, Right of the Carrier to deny carriage to Passengers and carriage restrictions, Right of the Carrier to deny carriage to Passengers. The passenger is solely responsible for requirements (a) – (c) above being correct and up to date for any firearm(s) or ammunition. Any Passenger requiring this type of animal to get around should not pay any surcharge whatsoever for the carriage of the aforementioned animal. if i wanted i could fly in the afternoon with Turkish . The battery terminals must be protected against short circuits, e.g. On-time Performance, delay statistics and flight information - Flightera.net Your claim is valid retroactively for up to 3 years. the amount in grams (g) of lithium contained in lithium metal, lithium alloy and similar batteries. A maximum of 50 Kg of baggage in total per Passenger may be checked. The General Conditions of Carriage likewise apply to Authorised Agents of Volotea, employees and representatives, to the same extent as they are applicable to Volotea. The Passenger must take into account the maximum check-in period set forth in section 7.1 of the present Conditions of Carriage. «Regulation (EC) No. We're looking for people to fill various positions at our airline, both office-based as well as at our bases. Air operators like Volotea claim that overbooking flights is an effective way to optimize their resources. The Editors 03 August 2021 17:14 "Following the numerous disruptions that have occurred over the last few weeks causing inconvenience to hundreds of passengers, Enac wrote to the airlines Volotea and Wizz Air calling on the carriers to comply with the EU regulation that protects the rights of air travelers". Carbon Dioxide, Solid (Dry Ice) Dry ice in checked baggage requires operator approval and each item of checked baggage must be marked “DRY ICE” or “CARBON DIOXIDE, SOLID” and with the net weight of dry ice or an indication that there is 2.5 kg or less dry ice. Being a gaseous oxygen cylinder that does not exceed 5kg. The purpose of these General Conditions of Carriage is to regulate the terms and conditions by virtue of which Volotea will conduct its activity, consisting of the carriage of Passengers and baggage to the destination specified on the Ticket and the rendering, where appropriate, of other services related to such carriage by air. Any rifles and handguns with a calibre of .22 or less. The Passenger who has acquired or reserved the Ticket with the application of any of the discounts envisaged for residents outside the peninsula or for members of large families, should accredit such status at the check-in and/or boarding counter, by means of original documents or certified copies, whereby Volotea will be legitimated to make simple copies of the aforementioned documentation. A passenger with severe hearing and visual impairments that prevent him from communicating with company personnel, both to allow the transmission of the safety instructions required by the applicable regulations, and to allow the passenger to assist himself in his own evacuation of the plane in case of emergency. October 15, 2021 Volotea Volotea pronta al ricorso dopo lesclusione dalla gara per la gestione dei voli in continuità territoriale da e per la Sardegna a causa di carenza di documentazione. Desde 2020 estudio en la Universidad de Siena, Italia, donde vivo. Otherwise, the Passenger will not be able to board the plane and they will not be reimbursed for the value of the ticket. «Montreal Convention» means the Convention for the unification of certain rules for International Carriage by Air signed in Montreal on 28 May 1999. Sporting single shot handguns with a calibre of .22 or less. The operator must verify that: The battery is securely attached to the mobility aid; The battery terminals are protected from short circuits (e.g. «General Conditions of Carriage» or «Conditions» means the general conditions of the air carriage contract for Passengers and baggage. hoverboards, segways) and their replacement batteries. Fly from Naples on Ryanair, Volotea, Wizz Air and more. received a call from ENAC, the national aviation regulator, TAAG unveils its international network recovery plan, Embraer-Fokker: A surprising Defense partnership that actually makes a lot of sense, Itapemirim targets Buenos Aires as its first international destination, Lufthansa Cargo bids farewell to its last MD-11F, Embraer and Fokker Services Group sign a collaboration agreement for Defense, Development and Support, Exclusive Interview with Valeria Rebasti, Volotea’s Country Manager for Italy, Under complaints of travel agents and unions, Volotea starts Sardinia’s essential flights, United States to accept vaccine combination. However, Volotea should proceed to reimburse any amount paid by the Passenger as Airport and Security Charges when so requested by the Passenger and after deducting the amount of 5 euros per flight and passenger from the amount to be returned for administrative expenses. For further information about dangerous goods, please consult our, The Carrier accepts the carriage of pregnant women through the 27, week of pregnancy (inclusive) without the need to provide any medical certificate. The Fares are subject to change up to the moment of confirmation of Booking. 1. If the passenger would later like to change a previously reserved seat, Volotea shall assign a new seat subject to availability or choice but shall not reimburse the extra fee paid for the first seat. Passengers arriving at the boarding desk after the time indicated in the preceding paragraph will not be allowed to board, will have no right to compensation for the denial to board and will be liable for any damages withstood by Volotea if their baggage must be located and removed from the aircraft because the Passenger checked it but failed to report to the boarding gate in time. The box must be transported on the floor, either between the Passenger’s feet or under his or her seat. Volotea is the newest and fastest-growing low-cost airline in Europe, focused on connecting medium and small-sized European cities. The use of oxygen is not allowed on board, only its transport. Any claim submitted by a third party on behalf of a passenger must be accompanied by documentation authorising the third party to act on behalf of the passenger in question. It will be the obligation of the Passenger to preserve the aforementioned documents and to show them when requested. In the event that any of the circumstances outlined in the previous paragraph occur and Volotea must provide compensation and/or reimbursement, it is obligatory to present the reservation or ticket to confirm the right to receive the aforementioned amounts. The Credit account will be updated daily according to the Credits obtained and consumed by the Users of the aforementioned Credit redemption Service. Alternative methods such as adding cooking oil to the fuel tank and or container to elevate the flash point of any residual liquid and then emptying the fuel container are equally acceptable. If you are deemed to be a consumer, any disputes arising from or relating to your contract of carriage with Volotea may be subject to the jurisdiction of the courts in your place of residence, or the jurisdiction of any other legally competent court. Objects that endanger the aircraft or the people or equipment on board, such as those specified in the Dangerous Goods Regulations of the International Civil Aviation Organisation (ICAO) and the International Air Transport Association (IATA), which include but are not limited to gas cylinders, inflammable liquids and solids, poisons, radioactive material, corrosives, fire arms and explosives, will not be accepted for carriage in the cargo hold or overhead lockers on board without the prior express consent of Volotea. Handguns, automatic weapons, munitions, ammunition, (including blank cartridges), pistol caps, fireworks, flares, pyrotechnics, smoke canisters and crackers, are not permitted for carriage on Volotea aircraft, with certain exceptions, as detailed below. It's important! Since June 26, 2012, in order to travel to or from Europe, all European citizens who are minors must have a personal identity document (passport or National ID, based on the destination). The barometer or thermometer must be packed in a strong outer packaging, having a sealed inner liner or a bag of strong leak-proof and puncture-resistant material impervious to mercury, which will prevent the escape of mercury from the package irrespective of its position. Overbooked flight. The locked period for the guaranteed price is calculated when you pay for the service. Kinderausweis travel documentation issued by the German government for German children under 10 years old. The cancellation must always be made at least four (4) hours before the scheduled time departure of the first leg. may be carried. Getting up from, or sitting down on, your seat on the plane, Communicating about safety-related issues with the crew, Personal care during the flight, for example, eating or taking medication, Find your seat and familiarise yourself with it and the surrounding area, Open any food container on board, identify food and place it on the tray. Discover all our services with just one click. 21 talking about this. «Regulation (EC) No. For international flights and along with the individual Italian National ID valid for international flights or a valid Italian passport, any minor under the age of 14 not accompanied by their parents or legal guardians should carry a travel permit (Dichiarazione di Acompagno”) stating the identity of their escort, which should be validated by the corresponding Italian local authority (“Questura local”). He is highly skilled & experienced in the following areas : - analysing revenue opportunities & supply/demand imbalances from route level through to macro- inter-regional modelling - implementing new & highly sophisticated RM systems (he personally project managed the introduction of the Prose/Accenture . When necessary, the baggage may be searched at any time by the competent authorities, and Volotea will cooperate as necessary to that end. Workmen’s tools capable of being used either to cause serious injury or to threaten the safety of the aircraft, such as drills, saws, blow torches, etc. If you have any visual or hearing impairment, please inform our cabin crew so that we can provide the best service on board. As such IATA partners with its member airlines and a range of stakeholders one Screening Differentiation and 100% Hold Baggage Screening One Stop . You must determine its power beforehand. In the event of reasonable doubt regarding the identity of these minors or of their companions, the following is requested: If they travel with one of their parents, the family book. Each Passenger may take one piece of cabin baggage with him with maximum dimensions of 55x40x20 cms, plus one additional small bag up to 35 x 20 x 20 cms. Consulenza e assistenza legale in diritto civile, contrattualistica, recupero crediti . For more information, please check with the corresponding local Italian authority. Each passenger must carry the necessary documents to import/export or transport the animal, as well as the identity document (or passport) belonging to the pet in addition to its health certificate. «Flight» refers to a Flight from a point of origin to a point of destination that has no scheduled stopovers along the way. Brasileño de Porto Alegre. When the number of PRMs constitutes a significant proportion of the total number of passengers on board, they should not outnumber the people capable of assisting them in an emergency. All our aircraft have some seats with moveable armrests to allow you to access your seat easily. Changes are subject to a fee per passenger and flight plus the difference in the fare of the original ticket and the fare of the new ticket (plus any taxes and fees that may apply). Our on-board menu offers foods that contain nuts and other foods likely to cause allergic reactions. Fuel cell cartridges, which are used to refill fuel cell systems but which are not designed or intended to remain installed (fuel cell refills) are not permitted to be carried; the maximum quantity of fuel in any fuel cell cartridge must not exceed; 200 mL for liquefied gases, 120 mL for non metallic fuel cell cartridges or 200 mL for metal fuel cell cartridges. Poi mi dovete spiegare perché quando il giorno prima vi chiedo assistenza per fare il check-in, mi dite che non è disponibile la modalità online e che lo devo fare in aeroporto, e quando arrivo in aeroporto mi dicono che non potevo fare il check-in per overbooking? The cabin baggage should be placed in the closed upper compartments installed in the cabin for this purpose, under the seat of the Passenger or anywhere else indicated by the cabin crew at any given time. It must also be verified that the circuits of supplemental motorised systems such as seating systems have been inhibited to prevent inadvertent operation, e.g. However, they significantly raised the extras. The information regarding the transport conditions of electric wheelchairs is detailed in point 14.3 Conditions for the transport of devices with lithium batteries and Annex III Regulations on Dangerous Goods. This is Part Three in a short series of trip reports aboard European ultra-low-cost carriers. En el avión no daban comida solo vendían y esta era muy mala. In the event of the delay of the Passenger, Volotea will be liable for any damages sustained providing that all reasonable measures were not taken to avoid the damage or if it was impossible for it to take such measures, up to the limit of 4,694 Special Drawing Rights. Any carriage performed and other services rendered by the Carrier will be subject to the following legislation: The general conditions and provisions appearing in the General Conditions of Carriage; The specific and special conditions that, where appropriate, are applicable on the basis of the Fare and the corresponding itinerary; and. If you do not complete the purchase of the selected flight within the price lock period, this service will expire. Holding the box in Passenger’s lap is also prohibited. As priority passengers, we had a choice of a mere free chocolate bar that we had to request. Overbooking, denied boarding, delays, cancellations In the event of overbooking, denied boarding, flight cancellation and delays of any duration, persons with reduced mobility and their accompanying persons as well as unaccompanied children are entitled to receive assistance as soon as possible. Please check with your passport issuing office for more information. The United States will accept the combination of vaccines... Don’t miss the latest aviation news from Latin America and Spain in our newly Aviacionline English Feed at. If the Ticket has been purchased by a person other than the Passenger, the buyer should in all cases provide the Passenger with a copy of these General Conditions of Carriage. Zpáteční letenky z Prahy pořídíme do francouzských destinací za 9 €, zajímavou je ale také linka do Cagliari, na které pořídíme rovněž letenky kolem 10 € a to hlavně na dubnové termíny 2021.Zpáteční letenka nás tak vyjde na 21 €, tedy asi 560 Kč.Letenek je ale opravdu málo, obvykle 2 v jednom termínu, s . Under the provisions of the National Civil Aviation Security Programme and other applicable regulations, for reasons of security and as part of its responsibilities, the Carrier will cooperate with the competent authorities at all times and as soon as the baggage is delivered by the Passenger in searching and inspecting the baggage using the necessary human resources and materials. For further information, contact the local French authority responsible. Don’t miss the latest aviation news from Latin America and Spain in our newly Aviacionline English Feed at Twitter and Telegram . Spanish low-cost carrier Volotea has been told by the Italian Civil Aviation Authority (CAA) that it could be blocked from operating within Italy if its flight schedules are continuously delayed.